Frequently Asked Questions
Everything you need to know about our home decor and furnishings.
What is the typical shipping timeframe for F.A. Dumont orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for home goods?
We offer a 30-day return policy on all non-customized items. Products must be returned in their original packaging and in unused condition to be eligible for a full refund.
Are your products handmade or mass-produced?
At F.A. Dumont, we pride ourselves on quality craftsmanship. Many of our pieces are handcrafted by skilled artisans, ensuring that each item meets our high standards for durability and design.
How can I track the status of my delivery?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we ship primarily within North America. For international inquiries, please contact our customer service team to receive a custom shipping quote and verify eligibility.