Returns & Exchanges
At F.A. Dumont, we are committed to your satisfaction and stand behind the quality of our home decor and religious articles. If you are not completely pleased with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer service team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.
Ship the Item
Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our distribution center.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing